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Careers at Zimbra
Zimbra Current Job Openings - April 2008
Zimbra is searching for talented, highly focused individuals who enjoy working with advanced software technologies, great people and a proven management team. Our culture is one of creativity, drive, and innovation.
Top Reasons to Work at Zimbra
Currently, we have these positions available:
We look forward to receiving your resume at careers@zimbra.com.
Principal/Senior Developer, Windows Desktop Integration
You have significant interest in working on highly visible and challenging projects and are looking for a career growth. You are passionate about developing and delivering high quality, high performance code; always delivering more than what is asked of you. In this role you will leverage 5-10 years of product development experience to contribute to the architecture, design and development of Zimbra's desktop & device integration products, including the Zimbra Connector for Outlook.
Qualifications:
- Fast learner, self-directed, work well with others
- Windows Programming (processes, threading, synchronization objects, asynchronous device IO, DLLs, memory management, file services, etc)
- Excellent C++ programming abilities
- MAPI, OOM and/or CDO experience a significant plus
- Extremely proficient in debugging windows applications (you prefer WinDbg)
- Network Programming (Sockets/HTTP/SOAP/Asynchronous IO)
- Strong Computer Science Fundamentals (data structures & algorithms)
- Strong Understanding of XML (MSXML in particular)
- Messaging experience (ICAL, ITIP, RFC822/2822, SMTP, etc)
- Strong communication and cross group collaboration skills
- I18N, L10N experience
- Bachelor's or Master's Degree in Computer Science
Please email your resume with subject line "Principal/Senior Developer, Windows Desktop Integration" to careers@zimbra.com.
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Principal/Senior Developer, Mac Desktop Integration
You have significant interest in working on highly visible and challenging projects and are looking for a career growth. You are passionate about developing and delivering high quality, high performance code; always delivering more than what is asked of you. In this role you will leverage 5-10 years of product development experience to contribute to the architecture, design and development of Zimbra's Apple desktop integration products including the Zimbra Connector for ISync.
Qualifications:
- Fast learner, self-directed, works well with others
- Excellent C, Objective-C or C++ programming abilities
- Experience with Cocoa and SyncServices programming is a strong plus
- Mac OS X development tools including Xcode, GDB, profiling
- Strong Understanding of XML (MSXML in particular)
- Messaging experience (ICAL, ITIP, RFC822/2822, SMTP, etc)
- Strong communication and cross group collaboration skills
- I18N, L10N experience
- Bachelor's or Master's Degree in Computer Science
Please email your resume with subject line "Principal/Senior Developer, Mac Desktop Integration" to careers@zimbra.com.
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Professional Services Consultant
Zimbra is a leading provider of email, calendaring and collaboration solutions for enterprises and service providers, and is an open source software company. We have 1000+ customers for the commercial version of our Zimbra Collaboration Suite, totaling more than 8 million mailboxes.
We seek a talented professional services consultant to join us in deploying, customizing and integrating Zimbra for our key customers. Zimbra's professional services team will be an integral part of our company's continued growth in 2007 and 2008, as it supports the sale of our collaboration suite, and ensures customer satisfaction.
This person will be a key point of contact with our customers via phone, e-mail and some onsite visits. Zimbra deployments can range from enterprises of several thousand mailboxes or more; universities with tens of thousands of mailboxes; and service providers with hundreds of thousands or millions of mailboxes. Existing customers include Comcast Cable, H&R Block, Georgia Institute of Technology, Digg, O'Reilly Media and Mozilla.
Responsibilities for the position include:
- Develop deep knowledge of Zimbra's products as an administrator would
- Assist customers with sizing and design of their Zimbra deployment
- Deploy Zimbra for customers, including complex configurations such as multi-server installations with clustering and multiple storage tiers
- Migrate customer data (email, appointments, etc.) from their legacy system to Zimbra
- Integrate Zimbra with customers' existing applications such as their LDAP directory
- Train administrators in the operations of their Zimbra system
- Provide technical assistance to Zimbra's customers via both phone and e-mail
- Work with senior developers to resolve product-related issues, including debugging and bug submission
- Track all customer interactions via Zimbra's support tools
- Be an advocate for the supportability of the product and customer needs by working with Product Management and Engineering
- Contribute articles to a developing knowledge base
- Some travel will be required
The successful candidate will have the following knowledge and expertise:
- Minimum of 2-3 years supporting or deploying enterprise software products
- Knowledge of messaging systems such as Microsoft Exchange, IBM/Lotus Domino, GroupWise, Sendmail or other IMAP systems, or key messaging system components such as Postfix, is a plus
- Significant experience with Unix systems, specifically Linux
- Experience with complicated software products that involve multiple components
- Significant knowledge of administering databases and Java application servers such as Oracle, MySQL, Derby, BEA, WebSphere, JBoss, Tomcat, Jetty
- Shell/perl scripting a plus
- Experience with SAN storage systems a plus.
- Knowledge of typical enterprise network configurations and environments
- Track record of strong troubleshooting skills and putting the customer first
- A Bachelor's degree in MIS or CS or other relevant experience
Please email your resume with subject line "Professional Services Consultant" to careers@zimbra.com.
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Sales Engineer
Location: San Mateo, CA or East Coast U.S.
Reporting to Vice President of Sales, the Sales Engineer will be a proactive member of the field sales team, providing the technical knowledge and consultative skills required to effectively define and evangelize business solutions that are exciting to customers. Ideal candidates must have a proven track record of recent success as a hands-on Sales Engineer in the Messaging Industry focused on enterprise or service-provider messaging solutions.
Strong problem solving skills are a must, with the ability to assess problems and determine an effective course of action. Knowledge of competitive solutions, technologies and product offerings, including relative strengths and weaknesses, is a necessity. Qualified candidates will be self-motivated and capable of working without direct supervision while ensuring management goals are met. Travel is required.
Required Experience:
- BS/BA (EE/CS) or equivalent, with 10+ years industry related experience.
- Excellent technical writing skills.
- Excellent verbal communication skills.
- Five plus years experience working with enterprise or service provider messaging solutions.
- Strong listening and presentation skills.
- Ability to work effectively and add value as a team member.
- Ability to interact with high-level executives.
- Ability to quickly gain technical credibility with large audiences.
- Experience in any of the following areas:
- Technical Marketing
- Certification
- Customer Support
- Customer Education
- Reseller Training
- Sales Engineering Management
- Benchmarking and performance testing.
- Familiarity with Linux applications and technology.
- LAN and WAN networking experience.
- Reseller/OEM experience.
- Previous start-up experience.
Please email your resume with subject line "Sales Engineer" to careers@zimbra.com.
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HTML Production Engineer
Zimbra is seeking a production engineer to take on all aspects of HTML design and implementation. Working with interaction designers and front-end engineers, the candidate will be delivering clean HTML and CSS to drive Zimbra's Ajax and HTML 4.0 based applications. As part of the user interface team, the candidate will need a good eye for clean design, a stellar attention to detail and the temperament to work around nasty browser bugs to deliver a clean and workable solution. The candidate will thrive in a startup environment, easily switch from task to task as priorities change and must be committed to delivering tasks on schedule. The ideal candidate will obsess about the pixels, but will be practical about the HTML that's required to get the desired effect. They understand web standards, but know that getting something out on time is more important than theoretical purity.
Duties include:
- Taking over all aspects of skinning for the Zimbra Collaboration Suite, both AJAX and HTML versions
- Working with Photoshop and HTML prototype designs to deliver solid template code that works in all supported browsers
- Debugging said template code in all supported browsers
- Providing user interface and interaction design feedback and help
- Working with sales and customer support teams to generate skins for customers
- Working knowledge of JavaScript is desired, but in-depth AJAX experience is not necessary. The candidate will naturally learn about AJAX as part of the job.
Job Qualifications:
- 3 years doing HTML and CSS based layout of web applications or advanced web sites
- 3 years doing production work with Photoshop
- 2 years working with at least one back-end scripting language (JSP preferred, PHP, ASP, etc acceptable)
- Good writing skills for producing developer-level documentation of designs
- Graphic design and icon design skills a major plus
- Knowledge of JavaScript and AJAX techniques a plus
- Experience with XSLT a plus
All applications must include a portfolio of sites/apps worked on, including screen shots or live links, detailing what role was played in each project. Optimally, this will be a link to a portfolio web site that also shows off the candidate's design talents. Applicant must be willing to work on-site in San Mateo, CA.
Please email your resume with subject line "HTML Production Engineer" to careers@zimbra.com.
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AJAX Application Development Engineer
This candidate will join Zimbra's core development team working on the company's suite of AJAX clients. The candidate will have 3-5 years of related development experience building graphical user interfaces and web applications, deep understanding and commercial development using AJAX (required). Experience in developing user interfaces for messaging and collaboration systems a strong plus. BS Computer Science or related field required; MS preferred.
A demo of some of Zimbra's AJAX UI can be seen here.
Please email your resume with subject line "AJAX Application Development Engineer" to careers@zimbra.com.
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Zimbra has exceptional opportunities for passionate and intelligent sales professionals who want to be part of a fun and energetic company. You must be very comfortable in a fast paced, intense environment and have demonstrated experience prospecting and closing sales.
Job Responsibilities:
- Manage a high volume of open source leads from phone & email inquiries and software trials.
- Follow up on website software downloads, product information requests, and trade show leads to build sales pipeline.
- Arrange and participate in conference calls between technical staff members and management decision makers to execute, facilitate and close the sales process.
- Arrange meetings between sales team members and management decision makers to execute and develop the sales process.
- Close business to meet or exceed monthly, quarterly, and annual revenue objectives.
- Enhance business relationships with customers to create and leverage additional opportunities.
- Work with Zimbra partners to scale your reach.
Required Experience:
- B.A./B.S. or equivalent work experience.
- Minimum of two to five years experience as a Sales Representative selling Enterprise Software or other IT Product or Services.
- Exposed to extensive sales training.
- Skilled in thinking strategically and tactically.
- Ability to compose complex proposals and accurate forecasts.
- Great relationship skills, tenacity, resilience and inter-personal/presentation skills.
- Experience, credibility, and presence that enables you to work effectively at all levels within very large and complex organizations.
- Previous start up experience desired.
- Demonstrated history of consistent goal achievement in a highly competitive environment
Please email your resume with subject line "Inside Sales Territory Representative" to careers@zimbra.com.
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J2ME Development Engineer
Zimbra is seeking a Sr. Development engineer to work on the development of the Zimbra J2ME mobile collaboration client. The candidate will have three or more years of commercial product development experience developing J2ME (MIDP 1.0, MIDP 2.0, CLDC 1.0, and CLDC 1.1) applications for a broad range of mobile devices, as well as a demonstrated track record of successfully delivering solutions to market. Extensive knowledge and experience in network programming including HTTP and SOAP is also required. Knowledge and experience with toolkits and SDKs such as J2ME Polish and Sun WTK highly desired. The ideal candidate will thrive in a startup environment, easily switch from task to task as priorities change and must be committed to delivering tasks on schedule. BS Computer Science or related field required.
Please email your resume with subject line "J2ME Development Engineer" to careers@zimbra.com.
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Mash-up Master (AJAX, JavaScript, REST/SOAP)
Zimbra is looking for a mash-up expert. Can you make your way around API's and web services? Understand how to create great mash-ups or integrations even when the *right* APIs don't exist? This may be the job for you. Zimbra is looking for an AJAX guru to work with Zimbra customers and partners integrating various web services. Zimbra's collaboration suite includes a Zimlet API which exposes collaboration data(email, contacts, calendar, etc) to be integrated or mashed-up with 3rd party API's or applications. Get an address in an e-mail? Just hover over it for a Yahoo or Google map. Get a phone number in a contact? Click to dial with Skype or your VOIP phone. Drag an email to Zimlet as a quick way to add them to your support ticketing system. These are just some of the examples where Zimbra customers need help. For a live demo of these examples see: http://www.zimbra.com/products/demos.html
Your qualities:
- Extensive experience with front-end, client side AJAX web development
- Knowledge of AJAX usability guidelines, data presentation, patterns a plus
- Strong JavaScript, HTML, DHTML, XHTML, CSS skills
- XML/REST content related technologies
- Database, servlets, Java, JSP, web services experience a plus although not required
- Knowledge of internet protocols and web applications
- Know how to create accurate estimates for your work effort
- Knowledge of Zimbra's Zimlet API is a plus
- Local candidates preferred but not required
- Excellent communication skills
Please email your resume with subject line "Mash-up Master" to careers@zimbra.com.
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Principal Software Engineer - Java Server Development
Zimbra, the open source e-mail leader, is seeking a talented software engineer to join us. This person will have ownership of several key pieces of the server side of the Zimbra Collaboration Suite. The majority of the development will occur in Java, and will involve systems programming. (This is not a JSP development position.) The candidate should have a strong can-do attitude, enjoy difficult problems, and be enthusiastic about open source.
Responsibilities:
- ownership and development of server-side code to implement new features for the Zimbra Collaboration Suite
- maintenance of existing and newly created code
- bring experience and opinions to internal debates on architecture and design
Requirements:
- strong knowledge of threads, networking and common Internet protocols, transactions, databases/SQL, and issues impacting scalability and performance
- experience with the development of database recovery software, backup software, or TP monitors is a plus
- 2 years experience in Java development
- BS or MS in Computer Science or additional experience
- moderate experience with one or more Linux distributions
Please submit resume via e-mail.
Description:
Candidate will play a key role in developing the backup/restore, indexing, and other components of the Zimbra Collaboration Suite server. Candidate will have five or more years of commercial product development experience using Java, as well as a demonstrated track record of successfully delivering enterprise grade systems to market. Experience developing vertically/horizontally scalable and available distributed systems under Unix required. Experience developing database recovery and/or backup and restore systems strongly desired. Knowledge and experience with network programming and protocols such as: TCP/IP, sockets, LDAP, HTTP, and SOAP also helpful. A strong "can-do" attitude and willingness to work in a highly competitive startup environment also desired. BS Computer Science or related field required. - MS preferred.
Please email your resume with subject line "Principal Software Engineer - Java Server Development" to careers@zimbra.com.
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Senior Performance Engineer
Candidate will join the Zimbra performance engineering team and will play a lead role in helping drive forward product performance. The candidate will also be responsible for developing capacity planning models used to determine hardware and software configurations for customer deployments. The ideal candidate will demonstrate the following skills:
- Ability to analyze and compare performance data and identify system bottlenecks.
- Experience measuring, tuning and improving performance of Java runtimes and applications (specially threading, synchronization, memory management) and/or application servers such as Apache Tomcat. Experience with JProfiler, OptimizeIt or other performance tools.
- Experience with RDBMS database development, tuning and administration. Hands on experience with MySQL+InnoDB would be a plus.
- Ability to generate and present performance reports using MS Excel and charting tools.
- Experience with developing capacity planning models
- Ability to develop shell and Perl scripts to automated load test runs, ability to develop and extend Java multi-threaded load clients and working knowledge of SOAP/XML.
- Expertise in UNIX system administration, particularly Linux. Understanding of MS Exchange and some Windows network administration.
A strong 'can-do' attitude and willingness to work in a top tier, highly energetic startup environment also desired. BS Computer Science or related field required. MS preferred.
Please email your resume with subject line "Senior Performance Engineer" to careers@zimbra.com.
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Senior Web Development Engineer
Candidate will have a senior development role in developing the Zimbra messaging web client. Candidate will have 3 or more years of related Java development experience. Demonstrated track record in delivering web based commercial applications containing complex user interfaces required. Strong knowledge and experience building commercial products using JSPs and Java Servlets must be demonstrated. Experience in developing multi-tier integrated collaboration applications (i.e. email, calendaring, and instant messaging) strongly desired. Clear understanding of human factors in user interface design preferred. A strong "can-do" attitude and willingness to work in a startup environment also desired. BS Computer Science or related field required.
Please email your resume with subject line "Senior Web Development Engineer" to careers@zimbra.com.
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Senior Technical Support Engineer
Zimbra, the open source e-mail leader, is seeking a talented support engineer to join us. We are expanding our support team and are seeking talented, experienced people to join our growing team. We are seeking individuals located anywhere in the world.
This person will have direct contact with our customers via phone and e-mail. We expect that the majority of the issues will be administrative in nature and so we are looking for someone with significant experience debugging problems in a variety of enterprise software systems (application servers, databases, operating systems).
Responsibilities for the position include:
- Develop deep knowledge of Zimbras products as an administrator would
- Provide technical assistance to Zimbras customers via both phone and e-mail
- Understand customers problem statements, troubleshoot and refine the issues, develop and communicate the solution to customers
- Work with senior developers to resolve product-related issues, including debugging and bug submission
- Track all customer interactions via Zimbras support tools
- Be an advocate for the supportability of the product and customer needs by working with Product Management and Engineering
- Contribute articles to a developing knowledge base
- Take turns on call rotation (primarily weekends)
- Infrequent travel may be required
The successful candidate will have the following knowledge and expertise:
- Minimum of 4-5 years supporting enterprise software products
- Track record of strong troubleshooting skills and putting the customer first
- A Bachelors degree in MIS or CS or additional experience
- Significant recent hands-on experience in at least four of the following areas: Samba, NIS, OpenLDAP, DNS/Bind, Postfix, Sendmail, MySQL
- Significant experience in at least one of the following Unix systems: Redhat , Ubuntu, Fedora Core, Debian
- Knowledge in Redhat Cluster a plus
- Knowledge of Mac OS X a plus
- Experience with complicated software products that involve multiple components in multi-node deployments
- Knowledge of typical enterprise network configurations and environments
- Knowledge and experience with protocols such as: TCP/IP, LDAP, HTTP, SMTP, IMAP, POP and SOAP
- Knowledge of messaging systems such as Microsoft Exchange, IBM/Lotus Domino, and GroupWise a plus
Please email your resume with subject line "Senior Technical Support Engineer" to careers@zimbra.com.
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Principal UI Prototyper
Candidate will be responsible for designing and evolving the user interfaces for the Zimbra Collaboration Suite end user and administrative AJAX applications. An ability to work closely with product managers and development engineers to create compelling user interfaces must be demonstrated.
Responsibilities for the position include:
- Developing detailed storyboards and prototypes to communicate user interaction design ideas
- Creating visual designs for front-end applications
- Creating and managing visual assets for the application suite in Photoshop and other graphic programs
- Working with the product development team to define release requirements
- Working with development engineers in product implementation
The successful candidate will have the following knowledge and expertise:
- Three plus years of web application design experience
- Strong HTML, CSS and JavaScript skills
- Strong graphic design skills for designing icons and other visual elements
- The ability to rapidly prototype user interface designs
- A strong "can do" attitude and flexibility in the face of changing priorities and requirements
- BS in User Interaction Design, Computer Science or related field a strong plus
Please email your resume with subject line "Principal UI Prototyper" to careers@zimbra.com.
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We are looking for a talented Sr. Marketing Manager to lead the go-to-market efforts of the Zimbra Collaboration Suite and to help build on our success in vertical markets (education, healthcare, government, etc).
Responsibilities for the position include:
- Drive adoption of the Zimbra Collaboration Suite in our most successful markets (education, government, etc)
- Write case studies and GTM material to focus on these key markets
- Work with open source and other technology partners to spread the distribution of Zimbra Collaboration Suite
- Build a customer reference program and roundtable forum for Zimbra’s customers
- Educate prospects, customers, partners, sales/support engineers, and other key parties on detailed product design, functionality, and technical architecture
- Develop international channel partners to grow adoption
- Create technical whitepapers, reviewers guides, web content, and other materials that clearly articulate Zimbra Desktop’s technical capabilities, roadmap, and vision
- Understand market and customer requirements and translate it into enhancement requests in our database
- Provide key technical content to partner marketing, channel marketing, and other marketing teams for the production of marketing collateral
- Manage metrics and track the adoption of the Zimbra Collaboration Suite in our top markets
The successful candidate will have the following knowledge and expertise:
- MBA
- BS in CS or related technical field
- 5+ years of hands on experience product marketing, product management or marketing in enterprise software
- Ability to write competitive analyses, and in-depth product feature papers and to clearly articulate technical concepts in written and visual form
- Understanding of the open source community and experience with software developer communities
Please email your resume with subject line "Sr. Product Marketing Manager, Zimbra Collaboration Suite" to careers@zimbra.com.
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We are looking for a talented Sr. Marketing Manager to lead the go-to-market efforts Zimbra Desktop.
Responsibilities for the position include:
- Drive adoption of the best, open source offline messaging and calendar client that runs on Apple, Windows and Linux desktops
- Work with open source and other technology partners to spread the distribution of Zimbra Desktop
- Educate customers, partners, sales/support engineers, and other key parties on detailed product design, functionality, and technical architecture
- Develop international channel partners to grow the adoption of Zimbra Desktop
- Create technical whitepapers, reviewers guides, web content, and other materials that clearly articulate Zimbra Desktop’s technical capabilities, roadmap, and vision
- Understand market and customer requirements and translate it into enhancement requests in our database
- Provide key technical content to partner marketing, channel marketing, and other marketing teams for the production of marketing collateral
- Manage metrics and track the adoption of Zimbra Desktop
The successful candidate will have the following knowledge and expertise:
- MBA
- BA or BS in technical field
- 5+ years of hands on experience product marketing, product management or marketing in enterprise software or consumer software
- Ability to write competitive analyses, and in-depth product feature papers and to clearly articulate technical concepts in written and visual form
- Understanding of the open source community and experience with software developer communities
Please email your resume with subject line "Sr. Product Marketing Manager, Zimbra Desktop" to careers@zimbra.com.
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We seek a Sunnyvale, California-based Senior QA Engineer. The candidate will be responsible for testing Microsoft Outlook, mobile devices, Blackberry devices, and other mail clients. Primary responsibility will be the development and maintenance of automated test tools to drive the mail client to create and verify mail, calendar, contacts, task, and other messaging features.
Responsibilities for the position include:
- Designing, developing, and maintaining automated test tools
- Creating, debugging, maintaining test cases and automated test scripts
- Working with bugs and support cases
- Working with offshore QA team to develop test tools and test scripts
- Training QA engineers on new technologies
Candidates must have:
- 3+ years experience developing C#, .NET, and ASP.NET technologies
- 3+ years experience developing XML, XPATH, and SOAP technologies
- 3+ years working in Visual Studio environment
- Programming experience with OOM, CDO, MAPI, Redemption
Preferrably, candidates will have:
- Experience with Exchange, AD, Outlook, Blackberry
- Experience developing software for mobile handsets
- Experience with Java
- Experience working with overseas test teams
The successful candidate will have the following knowledge and expertise:
- Fast learner, self-directed, work well with others
- Strong organizational skills
- A strong "can do" attitude and flexibility in the face of changing priorities and requirements
Please email your resume with subject line "Sr. QA Engineer" to careers@zimbra.com.
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